Ayuda TrámitesOficina del SEPE de Madrid - Atocha
Book an appointment at SEPE Madrid
- Address
- C/ Ombú, 3 (local 1ª Planta)
28045 Madrid - Map - Phone
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Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday9:00 to 14:00 Tuesday9:00 to 14:00 Wednesday9:00 to 14:00 Thursday9:00 to 14:00 Friday9:00 to 14:00Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 28045 and pick this office.
Already have an appointment? Manage it here:
Change the date at SEPE Madrid? Change the date How to cancel an appointment at SEPE Madrid? Cancel appointmentLocal guide: SEPE appointments in Madrid, your office by postcode
What you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Oficinas de Empleo de la Comunidad de Madrid, not to this office.
About this office
Conveniently situated near Atocha in Madrid city, this SEPE office is where you'll process your unemployment benefits, known as prestaciones, and other crucial social subsidios. Remember, you must always book a cita previa, a mandatory appointment, before your visit to be seen by staff.
The 060 line is SEPE's official phone line for citizens seeking information about unemployment benefits; for appointment scheduling, book online on the SEPE sede electrónica or call 91 926 79 70. Please note that your demanda de empleo, the official act of registering as unemployed, falls under the scope of the regional Oficinas de Empleo de la Comunidad de Madrid, not this SEPE branch itself.
Local facts: The nearest other SEPE office in the province is SEPE Madrid - Legazpi, less than 1 km away. It is one of 42 SEPE offices in the province of Madrid. According to Google it opens Monday to Friday, 9:00 to 14:00.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
2,5/5 based on 292 Google Maps reviews, retrieved on 11 August 2026
There are glowing reviews naming specific staff for being kind and helpful, alongside others complaining about rude treatment and how hard it is to get an appointment, whether online or in person. The office responds to complaints by pointing people to the online pre-application option when no slots are available.
“Una de las primeras veces que he sido atendido tan bien en una oficina, tanto por el personal de seguridad como por la trabajadora de allí. Me han explicado cómo coger cita (que ya os aviso que es una locura porque se gastan al instante).…”
“He ido para entregar un documento muy importante en mano dentro del horario que me han informado en el teléfono 060, que tenía hasta las 14:00hrs para hacerlo. He llegado a las 13:50hrs y, aún sabiendo lo importante que era, pues depende…”
“Una de las mejores atenciones que he recibido en una oficina pública. Tanto el personal de seguridad como las trabajadoras y trabajadores de la oficina han sido muy profesionales, atentos y empáticos. Me explicaron todo con claridad y me…”
“Hoy acudo a esta Oficina de la C/Ombú n3 después de 1 mes intentando conseguir cita presencial ( Misión imposible). Me atravieso medio Madrid para llegar a esta oficina , que no es la que me corresponde ... Gracias Milagro. !!Llegas y lo…”
“Mi queja se refiere a la atención recibida en esta oficina y, en particular, a la falta de disposición para ayudar a los ciudadanos. Acudí sin cita previa porque necesitaba resolver una duda urgente. No era necesario realizar ningún…”
Location on the map
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