Ayuda TrámitesOficina del SEPE de Madrid - Águeda Díez
Book an appointment at SEPE Madrid
- Address
- Plaza de Águeda Diez, 4
28019 Madrid - Map - Phone
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Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday8:30 to 14:30 Tuesday8:30 to 14:30 Wednesday8:30 to 14:30 Thursday8:30 to 14:30 Friday8:30 to 14:30Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 28019 and pick this office.
Already have an appointment? Manage it here:
Change the date at SEPE Madrid? Change the date How to cancel an appointment at SEPE Madrid? Cancel appointmentLocal guide: SEPE appointments in Madrid, your office by postcode
What you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Oficinas de Empleo de la Comunidad de Madrid, not to this office.
About this office
Located in Madrid city, the SEPE office Madrid - Águeda Díez provides services for managing your unemployment benefits, or prestaciones por desempleo, and other eligible social subsidios. A cita previa, a pre-arranged appointment, is absolutely necessary for any in-person assistance at this office.
You can use 060, SEPE's official phone line for citizens, for information on benefits, procedures or certificates; to arrange your appointment, book online on the SEPE sede electrónica or call 91 926 79 70. It's crucial to distinguish that your demanda de empleo, which is your registration as an active job seeker, is handled by the regional employment network, the Oficinas de Empleo de la Comunidad de Madrid, not directly by SEPE.
Local facts: The nearest other SEPE office in the province is SEPE Madrid - San Isidro, about 1,1 km away. It is one of 42 SEPE offices in the province of Madrid. According to Google it opens Monday to Friday, 8:30 to 14:30.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
2,9/5 based on 255 Google Maps reviews, retrieved on 11 August 2026
Reviews indicate an uneven experience, with complaints outweighing praise about appointment availability, automated phone lines, and unanswered pre-applications or emails. Visitors also report waiting outside and receiving insufficient notice about temporary closures for works, although some describe the face-to-face assistance as acceptable.
“Fatal no hay citas, y me quieren dar la prestación hasta diciembre, solo porqué no entregué 2 nóminas de mi trabajo fijo discontinuo... Tuve la cita, me atendieron bien Pero, dan un correo para qué enviará las nóminas, y no contestan a…”
“Esta oficina está cerrada por reformas”
“Tengo que poner una estrella ya que no me deja poner ninguna. La experiencia de hoy es para escribirlo: estamos un grupo de personas en la calle desde las 8 con el frío que hacía y lloviendo, he de decir que la inmensa mayoría de la gente…”
“Envié la presolicitud hace más de 15 días, no tengo ninguna respuesta, solo que está en trámite, no puedes hablar con nadie para que te informe, no puedes coger cita, porque solo hablas con máquinas, me presenté en la de Usera y me…”
“Acabo de caminar 20 minutos al sol y cuando he llegado ESTABA CERRADA POR OBRAS!!! No lo indicaba en ningún sitio. Lamentable.”
Location on the map
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