Ayuda TrámitesOficina del SEPE de Madrid - Moratalaz
Book an appointment at SEPE Madrid
- Address
- C/ Hacienda de Pavones, 350
28030 Madrid - Map - Phone
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Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday9:00 to 14:00 Tuesday9:00 to 14:00 Wednesday9:00 to 14:00 Thursday9:00 to 14:00 Friday9:00 to 14:00Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 28030 and pick this office.
Already have an appointment? Manage it here:
Change the date at SEPE Madrid? Change the date How to cancel an appointment at SEPE Madrid? Cancel appointmentLocal guide: SEPE appointments in Madrid, your office by postcode
What you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Oficinas de Empleo de la Comunidad de Madrid, not to this office.
About this office
This SEPE office, located in the Moratalaz district of Madrid, Comunidad de Madrid, is where you can manage your unemployment benefits and subsidies. Remember, all services here require a cita previa, a prior appointment, to ensure efficient service.
For general inquiries, you can call 060, the general information line of the Administración. It is important to know that registering as a job seeker, or demanda de empleo, is handled by the regional Oficinas de Empleo de la Comunidad de Madrid, not directly at this SEPE office.
Local facts: The nearest other SEPE office in the province is SEPE Madrid - Santa Eugenia, about 2,5 km away. It is one of 42 SEPE offices in the province of Madrid. According to Google it opens Monday to Friday, 9:00 to 14:00.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
2,7/5 based on 283 Google Maps reviews, retrieved on 11 August 2026
Opinions are quite split: several people thank specific staff for being helpful and friendly, while others complain about unprofessional behavior and being turned away for arriving a bit late to their appointment. Getting an appointment online takes some effort, but once you get one, the actual service tends to be decent.
“Primera vez que asisto a esta oficina, con pocas expectativas debido a las malas reseñas que tiene, sin embargo todos fueron súper amables, me explicaron todo a detalle y me atendieron también a tiempo ya que saqué cita la verdad que muy…”
“Escribo esta reseña porque considero que aún si cabe, las personas que trabajan dentro de los servicios públicos -sobre todo en la atención al ciudadano/a- deberían tener especial formación en el trato a las personas. El personal de…”
“Personal de recepción correcto, no destaca por demasiada amabilidad, pero tampoco es desagradable. Dejo la reseña positiva principalmente por la mujer joven que me ha atendido hace unos minutos en la mesa 9. Amabilidad, información…”
“Una vergüenza y nula profesionalidad. Tengo cita previa a las 11:15 llego a las 11:45 y la persona que está en la entrada de auxiliar administrativo no me deja pasar. Le pido hablar con un responsable de la oficina y me lo prohíbe, le pido…”
“He estado en dos ocasiones en esta oficina y mi experiencia ha sido buena. Cuesta bastante conseguir cita previa por internet pero tuve suerte de conseguirla en esta oficina en la cual me atendieron el año pasado con total diligencia. Este…”
Location on the map
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