Ayuda TrámitesOficina del SEPE de Madrid - Santa Eugenia
Book an appointment at SEPE Madrid
- Address
- C/ Cabeza Mesada, 5
28031 Madrid - Map - Phone
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Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday9:00 to 14:00 Tuesday9:00 to 14:00 Wednesday9:00 to 14:00 Thursday9:00 to 14:00 Friday9:00 to 14:00Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 28031 and pick this office.
Already have an appointment? Manage it here:
Change the date at SEPE Madrid? Change the date How to cancel an appointment at SEPE Madrid? Cancel appointmentLocal guide: SEPE appointments in Madrid, your office by postcode
What you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Oficinas de Empleo de la Comunidad de Madrid, not to this office.
About this office
The SEPE office in Santa Eugenia, Madrid, Comunidad de Madrid, is dedicated to processing your unemployment support. Here, you can apply for and manage prestaciones y subsidios del SEPE, which are the various unemployment benefits and subsidies provided by the state.
To access any service, a cita previa, or prior appointment, is essential. You will need to book this in advance. For any questions or general guidance, you can dial 060. Please note, the initial registration as a job seeker, known as demanda de empleo, is handled by the regional Oficinas de Empleo de la Comunidad de Madrid, not at this SEPE location.
Local facts: The nearest other SEPE office in the province is SEPE Madrid - Moratalaz, about 2,5 km away. It is one of 42 SEPE offices in the province of Madrid. According to Google it opens Monday to Friday, 9:00 to 14:00.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
3,0/5 based on 33 Google Maps reviews, retrieved on 11 August 2026
Most reviews are positive and mention very attentive staff. The one complaint is about a security guard being bossy and unfriendly, and another review mentions confusion over the office's name and location.
“En esta oficina siempre me han atendido, no digo bien, SÚPER BIEN. La última vez que estuve fue ayer lunes 23 de febrero de 2026 y en general fueron atentos pero debo hacer mención especial a Sonia del Río quien me ayudó a solicitar cita…”
“Llevo cuatro días intentando pedir cita y no hay tu tía.. de verdad esto es justo? Ya se pasan con tanto cachondeo de pedir cita y nunca hay..no lo entiendo”
“Está muy bien. ¿Lo que no entiendo es porqué lía a la gente y lo siguen llamando: SANTA EUGENIA? Me fui a Santa Eugenia, en la antigua oficina y había otra cosa ahí... Tuve que ir caminando con todo el sol, hasta la calle Cabeza mesada 5.…”
“Sin cita previa y no pude hacer nada, pero mi reseña negativa es para la chica de seguridad que le han dado una gorra y un pito y se cree que es el general patton. Que mandona, desagradable y nada empática ni amable.”
“Pongo una estrella porque no se puede poner cero. Es indignante que los propios funcionarios den información falsa: en mi cita presencial me aseguraron que mi número de cuenta era válido para el cobro, y ahora resulta, tras confirmarlo con…”
Location on the map
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