Ayuda TrámitesOficina del SEPE de Madrid - Prosperidad
Book an appointment at SEPE Madrid
- Address
- C/ Canillas, 104
28002 Madrid - Map - Phone
-
Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday9:00 to 14:00 Tuesday9:00 to 14:00 Wednesday9:00 to 14:00 Thursday9:00 to 14:00 Friday9:00 to 14:00Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 28002 and pick this office.
Already have an appointment? Manage it here:
Change the date at SEPE Madrid? Change the date How to cancel an appointment at SEPE Madrid? Cancel appointmentLocal guide: SEPE appointments in Madrid, your office by postcode
What you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Oficinas de Empleo de la Comunidad de Madrid, not to this office.
About this office
If you are living in Madrid and need to handle your unemployment matters, the SEPE office in Prosperidad is one of your key resources. Located at C/ Canillas, 104, this branch assists with applications and management of prestaciones and subsidios. Always secure a cita previa, an appointment, before visiting for any service.
To get general information about the Spanish administration, you can dial 060, its general information line; it cannot book SEPE appointments. It's important to remember that demanda de empleo, your official registration as a job seeker, is handled by the Oficinas de Empleo de la Comunidad de Madrid, the regional employment offices, not this specific SEPE location.
Local facts: The nearest other SEPE office in the province is SEPE Madrid - Barrio de la Concepción, less than 1 km away. It is one of 42 SEPE offices in the province of Madrid. According to Google it opens Monday to Friday, 9:00 to 14:00.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
1,7/5 based on 6 Google Maps reviews, retrieved on 11 August 2026
Some reviews thank staff for being kind and professional. Others describe rude treatment and how hard it is to find an appointment online. The office reportedly points people to the online pre-application when no slots are free.
“Despues de acudir varias veces a varias oficinas de EMPLEO y del SEPE, tanto en Alcala de Henares y Prosperidad ( que estaba cerrando ) no me ayudaron absolutamente en nada , con un trato muy desacorde a mi situacion y por donde vine, me…”
“De las peores oficinas de la comunidad de Madrid”
“El guardia muy borde y es el que atendien y te dice que sigas intentando pedir cita y que si no conseguimos ya veremos cómo lo hacemos”
“De 12 o 13 mesas solo atendían 3... incluso yendo con cita previa hay que esperar bastante...”
“El peor trato que he tenido de una institución de la Comunidad de Madrid. Bordería para repartir”
Location on the map
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