Ayuda TrámitesOficina del SEPE de Madrid - Azca
Book an appointment at SEPE Madrid
- Address
- C/Juan Ramon Jiménez, 15
28036 Madrid - Map - Phone
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Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday9:00 to 14:00 Tuesday9:00 to 14:00 Wednesday9:00 to 14:00 Thursday9:00 to 14:00 Friday9:00 to 14:00Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 28036 and pick this office.
Already have an appointment? Manage it here:
Change the date at SEPE Madrid? Change the date How to cancel an appointment at SEPE Madrid? Cancel appointmentLocal guide: SEPE appointments in Madrid, your office by postcode
What you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Oficinas de Empleo de la Comunidad de Madrid, not to this office.
About this office
Situated in the Azca district of Madrid, the SEPE office at C/Juan Ramon Jiménez, 15 is the place to go for managing your unemployment prestaciones y subsidios (benefits and allowances). If you reside in this area of Madrid, remember that a cita previa (prior appointment) is always required for any service.
The general government information number is 060. To book your required cita previa for SEPE services, please visit the SEPE Sede Electrónica or call 91 926 79 70. All services are provided entirely free of charge.
Please note, registering your demanda de empleo (job seeker status) is a separate process handled by the regional employment authority. This is the Oficinas de Empleo de la Comunidad de Madrid, and not something you can do at the Madrid - Azca SEPE branch.
Local facts: The nearest other SEPE office in the province is the Dirección Provincial del SEPE de Madrid, about 1,3 km away. It is one of 42 SEPE offices in the province of Madrid. According to Google it opens Monday to Friday, 9:00 to 14:00.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
2,7/5 based on 145 Google Maps reviews, retrieved on 11 August 2026
The reviews show a sharp contrast: visitors praise the helpfulness of security staff and some employees, but reception is criticized for dismissive treatment, alleged mockery, and refusing appointments that users say were valid. Difficulties reaching the office by phone and dependence on an online system that excludes people with fewer resources or digital skills are also recurring concerns.
“Hola salgo de esta oficina con sentimientos encontrados,la amabilidad de los 4 señores de la puerta digna de mención Ahora bien,el sistema por el cual solo tienes acceso de forma informática es lo peor ,discrimina a las personas sin…”
“Pésima atención, si llamas nunca te lo atienden, te tratan mal y a pesar de q teníamos la cita en esa oficina, se negaron atendernos diciendo que la cita no era ahí cuando si lo era. Me parece indignante que este tipo de gente trabaje de…”
“Buenos días la verdad es que quería dejar mi reseña por haber escuchado comentarios malos de las personas que trabajan en este centro y he de decir que no quería ni venir a este centro pero me equivoque. Al menos mi experiencia fue…”
“Atención extremadamente deplorable. Te recomiendo que, si necesitas algo de esta oficina, te asesores muy bien antes de dirigirte allí si lo que necesitas realmente se atiende, porque de lo contrario, te atenderán de la manera más déspota…”
“Hay un personaje en la puerta con traje que después de esperar y darme de alta tenía también cita en el SEPE porque en la cita tenía ambas y el personaje me hizo irme y perder el único mes de paro que necesita porque me ya después de de la…”
Location on the map
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