Ayuda TrámitesOficina del SEPE de Madrid - Villaverde
Book an appointment at SEPE Madrid
- Address
- Avd. Real de Pinto, 38
28021 Madrid - Map - Phone
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Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday9:00 to 14:00 Tuesday9:00 to 14:00 Wednesday9:00 to 14:00 Thursday9:00 to 14:00 Friday9:00 to 14:00Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 28021 and pick this office.
Already have an appointment? Manage it here:
Change the date at SEPE Madrid? Change the date How to cancel an appointment at SEPE Madrid? Cancel appointmentLocal guide: SEPE appointments in Madrid, your office by postcode
What you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Oficinas de Empleo de la Comunidad de Madrid, not to this office.
About this office
For residents in the Villaverde area of Madrid seeking support from the Public Employment Service, this SEPE office is where you'll handle your prestaciones and subsidios. Located on Avd. Real de Pinto, this branch is dedicated to managing your unemployment payments and related procedures. It's crucial to always book a cita previa, an appointment, before your visit.
Should you need information about unemployment benefits, 060 is SEPE's official phone line for citizens. Keep in mind that your demanda de empleo, or job seeker registration, is not processed here but through the Oficinas de Empleo de la Comunidad de Madrid, the regional employment service.
Local facts: The nearest other SEPE office in the province is SEPE Leganés - Butarque, about 2,9 km away. It is one of 42 SEPE offices in the province of Madrid. According to Google it opens Monday to Friday, 9:00 to 14:00.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
2,3/5 based on 180 Google Maps reviews, retrieved on 11 August 2026
The main complaint is getting an appointment at all, along with long waits and some staff at the door being curt. A few visitors mention specific workers who were kind and helpful.
“Mi experiencia pésima sinvergüenzas q es lo q son. Tenía cita el lunes y por haber anulado la de la demanda me anularon la del SEPE ,fui les enseñé el mensaje a la de puerta claro y q nada q no me atendían . Vagos q vergüenza de gente y…”
“Como todos los sepes por lo menos los de Madrid provincia exactamente lo mismo imposible las citas y ellos tampoco se esfuerzan mucho en este caso en Villaverde el parapeto de la auxiliar en la puerta que parece que vas a entrar al…”
“Lamentable y vergonzoso. Me citaron en la mesa 11 por requerimiento entre las 10:00 y las 10:30. Me hicieron esperar y, a las 10:40, me dijeron que la persona ya se había ido a casa. Me indicaron que volviera la semana siguiente y, cuando…”
“Si quieren saber lo que es una vergüenza de oficina vayan a esta, te mandan una citación para presentarte de forma presencial ( ya que te tiras semanas para adjuntar la documentación por vía telemática, por una URL que ellos mismos indican…”
“Segundo día que voy,el sistema de citas pésimo,fuy con un documento que me faltaba,previa citación telemática suya,oficina vacía y las funcionarias se negaron a cogerme el papel que les hacía falta,la mujer de la puerta me ayudó con la…”
Location on the map
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