Ayuda TrámitesOficina del SEPE de Madrid - Aluche
Book an appointment at SEPE Madrid
- Address
- C/ Illescas, 189
28024 Madrid - Map - Phone
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Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday8:30 to 14:30 Tuesday8:30 to 14:30 Wednesday8:30 to 14:30 Thursday8:30 to 14:30 Friday8:30 to 14:30Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 28024 and pick this office.
Already have an appointment? Manage it here:
Change the date at SEPE Madrid? Change the date How to cancel an appointment at SEPE Madrid? Cancel appointmentLocal guide: SEPE appointments in Madrid, your office by postcode
What you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Oficinas de Empleo de la Comunidad de Madrid, not to this office.
About this office
The SEPE office in Madrid - Aluche, located at C/ Illescas, 189, serves residents within this part of Madrid. This branch handles all your prestaciones y subsidios (unemployment benefits and allowances) needs. It is crucial to schedule a cita previa (prior appointment) beforehand to ensure you receive service.
You can use 060 for general inquiries. To arrange your indispensable cita previa for SEPE, navigate to the SEPE Sede Electrónica or contact 91 926 79 70. No fees are associated with these procedures.
Be aware that your demanda de empleo (job seeker registration) is a distinct administrative step. This is managed by the regional employment network, the Oficinas de Empleo de la Comunidad de Madrid, rather than this specific SEPE office.
Local facts: The nearest other SEPE office in the province is SEPE Madrid - Águeda Díez, about 2,0 km away. It is one of 42 SEPE offices in the province of Madrid. According to Google it opens Monday to Friday, 8:30 to 14:30.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
3,0/5 based on 122 Google Maps reviews, retrieved on 11 August 2026
Reviews give a predominantly negative and uneven impression, in line with the 3,0 average rating. Recurring complaints concern disrespectful treatment and unprofessional conduct by front-desk staff and security, strict appointment requirements even for urgent matters, difficulty completing employment-registration procedures, and inappropriate treatment of a person with a disability; the reviews provided contain no comparable positive accounts.
“Una increíble vergüenza falta de educación con la mujer del puesto 5 hoy 10 de marzo/26 nos trató a mi a mi familia como perros mandado a sentarnos de mala gana negandose hacernos la demanda de empleo insistiendo en pedir cita no había…”
“Un horror de atención y trato por parte del seguridad que atendía hoy día 12/01/2026. Acudí por una gestión urgente y como discapacitada decía que podrían atenderme sin cita. Al llegar ese señor me vió y me dijo que no me iban a atender…”
“He estado hace 2 horas allí y de verdad que VERGÜENZA da una señora rubia que se sienta en la segunda mesa de la izquierda según entras, mientras yo estaba en otra mesa ella miraba las noticias y en alto le leía la noticia de sentencia de…”
“Falta de profesionalidad del VIGILANTE DE SEGURIDAD masculino, va de prepotente y actitud chulesca. En teoría tiene que saberse la ley de seguridad privada y ha mostrado un total desconocimiento de ella. Dicha ley sólo le FACULTA a…”
“Una vergüenza con una de las empleadas, una señora con gafas y pelo corto con mechas situada hoy (10/3/26) en el puesto 5 tratandonos a mi y a mi familia con falta de respeto y comportamiento racista contra nosotros, levantadonos la voz y…”
Location on the map
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