Ayuda TrámitesOficina del SEPE de Alcalá de Henares
Book an appointment at SEPE Alcalá de Henares
- Address
- C/ Carabaña, 2
28806 Alcalá de Henares, Madrid - Map - Phone
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Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday9:00 to 14:00 Tuesday9:00 to 14:00 Wednesday9:00 to 14:00 Thursday9:00 to 14:00 Friday9:00 to 14:00Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 28806 and pick this office.
Already have an appointment? Manage it here:
Change the date at SEPE Alcalá de Henares? Change the date How to cancel an appointment at SEPE Alcalá de Henares? Cancel appointmentLocal guide: SEPE appointments in Madrid, your office by postcode
What you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Oficinas de Empleo de la Comunidad de Madrid, not to this office.
About this office
If you're in Alcalá de Henares and need to manage your unemployment benefits, this SEPE office at C/ Carabaña, 2 is your point of contact. They process all types of prestaciones y subsidios (unemployment benefits and allowances) for residents of Alcalá de Henares, Madrid. Remember, you must always arrange a cita previa (prior appointment) before visiting.
For general inquiries, you can call 060. To secure your cita previa, which is essential for any service, use the SEPE Sede Electrónica website or dial 91 926 79 70. These services are always free of charge.
It is important to understand that registering as a job seeker, known as the demanda de empleo, is handled separately. This process is managed by the regional employment service, the Oficinas de Empleo de la Comunidad de Madrid, not directly by this SEPE office.
Local facts: The nearest other SEPE office in the province is SEPE Torrejón de Ardoz, about 11 km away. It is one of 42 SEPE offices in the province of Madrid. According to Google it opens Monday to Friday, 9:00 to 14:00.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
3,1/5 based on 449 Google Maps reviews, retrieved on 11 August 2026
The main impression is negative because the appointment system is repeatedly described as difficult, frustrating and unreliable, although some visitors managed to get an appointment quickly. Once inside, several reviews praise reception and certain staff members for being friendly and professional, but others report rude responses, incorrect guidance and an inability to provide effective solutions.
“Para coger cita no tuve problema, la cogí el día de antes, incluso la podías coger el mismo día. Los trabajadores muy agradables, la chica de la entrada muy maja. Luego me atendió una mujer de unos 50 que tenía el pelo rubio/blanco con…”
“Lamentable el sistema de cita previa. Lo intentas sola, varias veces durante varios días, nada. Ya desesperada, vas a la oficina y te explican cómo conseguir cita a través de la página web, ósea lo que llevas haciendo en tu casa varias…”
“Fenomenal,llevaba un tiempo traumatizado por lo del erte cuando la pandemia,cada vez que pasaba por ese edificio se me pone la piel erizado. Ahora me he llevado una sorpresa muy agradable,un trato súper amable,el personal muy…”
“Hay una persona muy desagradable trabajando para atender a los clientes va de educada pero a la minima te contesta mal y dice que le pones nerviosa .Aparte de mal hablada y descaradamente mentirosa.Dice cosas que no son ciertas.Le…”
“El sistema de cita previa es una auténtica gymkana, un auténtico despropósito del cual no tienen culpa las chicas que están allí. Tanto la mujer de información como la de seguridad te ayudan en todo lo que pueden. Demasiado amables son…”
Location on the map
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