Ayuda TrámitesOficina del SEPE de Santa Cruz de Tenerife-Islas Canarias
Book an appointment at SEPE Santa Cruz de Tenerife
- Address
- Avda. Islas Canarias, 37
38007 Santa Cruz de Tenerife - Map - Phone
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Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday8:30 to 13:30 Tuesday8:30 to 13:30 Wednesday8:30 to 13:30 Thursday8:30 to 13:30 Friday8:30 to 13:30Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 38007 and pick this office.
What you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Servicio Canario de Empleo (SCE), not to this office.
About this office
If you reside in Santa Cruz de Tenerife, Canarias, and need to manage your unemployment benefits or subsidies, the SEPE office on Avda. Islas Canarias is your primary resource. This facility processes all applications for financial assistance from the state. Please be aware that an appointment, or cita previa, is strictly required for any visit. Without a pre-booked slot, you will not be able to complete your paperwork or receive assistance.
While SEPE handles your benefits, your initial registration as an unemployed individual, called a demanda de empleo, falls under the responsibility of the regional Servicio Canario de Empleo (SCE). All services provided by SEPE are free. To arrange your necessary cita previa, you can use the SEPE electronic office (sede electrónica) or call 91 926 79 70. The general information line is 060.
Local facts: The nearest other SEPE office in the province is the Dirección Provincial del SEPE de Santa Cruz de Tenerife, about 1,0 km away. It is one of 18 SEPE offices in the province of Santa Cruz de Tenerife. According to Google it opens Monday to Friday, 8:30 to 13:30.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
3,6/5 based on 171 Google Maps reviews, retrieved on 11 August 2026
Reviews give a mixed impression: several visitors praise staff as friendly, understanding and effective, including in their dealings with foreign users, while others describe long waits despite available desks and an unprofessional attitude. One review also reports the office closed because of weather conditions despite scheduled appointments, alongside visible problems with the air conditioning.
“Escribiré las reseñas que hagan falta sobre esta oficina porque cuando las cosas están bien hechas, también hay que decirlo. Son amables, cordiales, cariñosos y encima resolutivos. Nunca he tenido un problema con este equipo de personas,…”
“Hoy Jueves tenía cita a las 10am de la mañana y me encuentro con que la oficina está cerrada por fenómenos meteorológico, y yo tengo que hacer un hueco para asistir (ya q yo si trabajo) y me encuentro con esto !!!!!!! Increíble!!!!!”
“Estoy un poco, por decirlo suavemente, en shock por la actitud hacia los extranjeros. Es la primera vez que veo a personas tan amorosas, cariñosas y comprensivas. Estas personas son invencibles cuando están unidas, y además, son tan…”
“Increíble innumerables mesas, y funcionarios y ninguno atendiendo, 5 funcionarios viendo cómo funciona y deja de funcionar el aire acondicionado mientras la gente espera ellos de risas y fiestas, menos mal vine con antelación por si me…”
“Los empleados del SEPE son muy cordiales y te resuelven todas las dudas. Todos muy dispuestos a ayudar y dedicando el tiempo necesario para cada uno de los usuarios del servicio. Un gusto ir a esta oficina”
Location on the map
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