Ayuda TrámitesOficina del SEPE de Puerto de la Cruz
Book an appointment at SEPE Puerto de la Cruz
- Address
- C/ Salto Barranco
38400 Puerto de la Cruz, Santa Cruz de Tenerife - Map - Phone
-
Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday8:30 to 14:00 Tuesday8:30 to 14:00 Wednesday8:30 to 14:00 Thursday8:30 to 14:00 Friday8:30 to 14:00Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 38400 and pick this office.
What you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Servicio Canario de Empleo (SCE), not to this office.
About this office
If you live in Puerto de la Cruz or nearby, this SEPE office is where you will manage your prestaciones y subsidios, which are unemployment benefits and subsidies. Located in the province of Santa Cruz de Tenerife, this office handles applications and procedures once you have secured a cita previa, a mandatory prior appointment.
For general inquiries about SEPE services, you can call the 060 government information line. To book your essential cita previa, use the SEPE sede electrónica, which is their official online portal, or dial 91 926 79 70. These services are always free of charge.
Keep in mind that your demanda de empleo, the crucial registration as a job seeker, is handled separately by the regional employment service. For residents in the Canary Islands, this means contacting the Servicio Canario de Empleo (SCE).
Local facts: The nearest other SEPE office in the province is SEPE La Orotava, about 3,0 km away. It is one of 18 SEPE offices in the province of Santa Cruz de Tenerife. According to Google it opens Monday to Friday, 8:30 to 14:00.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
3,3/5 based on 31 Google Maps reviews, retrieved on 11 August 2026
Reviews give a divided impression: people value the new office, its facilities, and the friendly, effective service reported by some visitors. However, others describe appointment problems, referrals that did not resolve their issues, and missing documentation that required repeat visits, while also regretting the loss of walk-in service.
“El sitio esta bien,la oficina estan bien, pero echo de menos el trato de antes llegabas a la maquinita pinchabas informacion,.....etc,te salia un tike con un numero ,esperabas que saltara en a pantalla y te atendian sin cita previa.,Ahora…”
“QUE VERGÜENZA!!!!!¡ Falta de profesionalidad y trato terrible. He ido hace meses para inscribirme como demandante de empleo y pedir el paro. No han sido capaces de NADA, olvidándose de pedirme documentación y pidiéndome volver más días…”
“El personal muy amable, TODOS. LA SEGURITA RUBIA GUAPA ES DE LO MAS AMABLE. Me atendió una señorita q se llama Carmen bastante eficaz. UL mejor SEPE DE LA ISLA S.C. TENERIFE”
“Fui hace un mes para que me resolvieran unos problemas que tenia con la demanda de empleo, me atendio una chica con gafas en el puesto 1 y fue un absoluto desastre. Pudiendo haberme ayudado en todo no hizo nada, se lavo las manos…”
“Apertura de la nueva oficina de empleo de Puerto de la Cruz. Se cierra la oficina anterior en la calle El Peñon 1, y se traslada a Carretera General del Puerto - Arenas, 15”
Location on the map
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