Ayuda TrámitesOficina del SEPE de La Orotava
Book an appointment at SEPE La Orotava
- Address
- Avda. Mayorazgo de Franchy, 19
38300 La Orotava, Santa Cruz de Tenerife - Map - Phone
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Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday8:30 to 14:00 Tuesday8:30 to 14:00 Wednesday8:30 to 14:00 Thursday8:30 to 14:00 Friday8:30 to 14:00Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 38300 and pick this office.
Already have an appointment? Manage it here:
Change the date at SEPE La Orotava? Change the date How to cancel an appointment at SEPE La Orotava? Cancel appointmentWhat you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Servicio Canario de Empleo (SCE), not to this office.
About this office
In La Orotava, Santa Cruz de Tenerife, the SEPE office at Avda. Mayorazgo de Franchy, 19, provides essential support for those dealing with national unemployment benefits. As a resident of the Canary Islands, you will come here to manage your prestaciones y subsidios, the various unemployment and assistance payments. Please note that a cita previa, a mandatory prior appointment, is required for all services provided.
You can reach the general information line by dialing 060; to book your appointment, use the SEPE sede electrónica or call 91 926 79 70. Bear in mind that while SEPE handles the benefits, your demanda de empleo, or job seeker registration, is managed by the regional employment authority. This service is provided by the Servicio Canario de Empleo (SCE).
Local facts: The nearest other SEPE office in the province is SEPE Puerto de la Cruz, about 3,0 km away. It is one of 18 SEPE offices in the province of Santa Cruz de Tenerife. According to Google it opens Monday to Friday, 8:30 to 14:00.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
3,7/5 based on 132 Google Maps reviews, retrieved on 11 August 2026
Reviews are mixed: several report poor organization, long waits and difficulty obtaining or managing the required appointment through the phone or website, while others describe friendly and punctual service. Recurrent criticisms concern inadequate explanations, dismissive treatment in urgent situations, and problems with submitting or accepting documents.
“Ni bueno ni malo, y con los años que han pasado, en los que he ido en diferentes épocas de esta oficina en particular, parece que hubo ciertas mejoras, pero no parece que hayan arreglado los problemas de fondo.…”
“No doy 0 estrellas porque no puedo. Pésima atención. Fui a solicitar el certificado digital ya que yo y mucha gente más no tiene los medios para poder hacerlo solo. Al momento de la atención la persona que me atendió no tenía ganas de…”
“Mal organizado, tiempo de espera largo, siat previa obligatoria. Mejor por la web.”
“me pase por la oficina sin cita para solicitar un papel urgente que necesitaba para el día siguiente comenzar a trabajar. me atendieron super mal con mucho desprecio y que no me iban a dar nada que…”
“HOY tenia cita telefonica para arreglar mi ayuda economica y me envian un SMS diciendo que me llamaron ¡MENTIRA! Encima llevo desde las 12:00 llamando sin parar y siempre me dicen que espere que esta comunicando... DEJEN LAS REDES…”
Location on the map
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