Ayuda TrámitesOficina del SEPE de Zumarraga
Book an appointment at SEPE Zumarraga
- Address
- Plaza Nafarroa, 3
20700 Zumarraga, Gipuzkoa - Map - Phone
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Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday8:30 to 14:00 Tuesday8:30 to 14:00 Wednesday8:30 to 14:00 Thursday8:30 to 14:00 Friday8:30 to 14:00Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 20700 and pick this office.
Already have an appointment? Manage it here:
Change the date at SEPE Zumarraga? Change the date How to cancel an appointment at SEPE Zumarraga? Cancel appointmentWhat you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Lanbide, the regional employment service, not to this office.
About this office
If you are in Zumarraga, Gipuzkoa, and need to claim unemployment benefits (prestaciones y subsidios) in the Basque Country, this SEPE office is your designated point of contact. An essential step is obtaining a cita previa, a mandatory prior appointment, as all services are by appointment only. These procedures are always free.
It's most efficient to arrange your cita previa via the SEPE Sede Electrónica, their official website, or by calling 91 926 79 70. For general information from the Spanish administration, you can use the 060 phone number.
Crucially, your demanda de empleo, which is your job seeker registration, is not handled here. You must contact Lanbide, the regional employment service for the Basque Country, for that specific process.
Local facts: The nearest other SEPE office in the province is SEPE Beasain, about 11 km away. It is one of 13 SEPE offices in the province of Gipuzkoa. According to Google it opens Monday to Friday, 8:30 to 14:00.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
3,0/5 based on 8 Google Maps reviews, retrieved on 11 August 2026
Reviews give a sharply mixed impression: some describe flexible, helpful assistance, including one case where a late arrival was still seen, while several others report disrespectful treatment and little willingness to explain benefit procedures. There is also a specific complaint about the extreme difficulty of obtaining an appointment.
“Tenía cita a las 10:45 y llegué a las 10:55. Me dijeron que esperara hasta las 11 a ver si me atendían, y gracias a la mujer de la mesa 5, que sabía que venía desde cerca de Errenteria, me atendió. Fue la última oportunidad que tenía ,ya…”
““¿Alguien sabe por qué está tan difícil coger cita para el SEPE? Estoy intentando cada 10 minutos y ya llevo 5 días. He probado todos los horarios, incluso de madrugada, y no hay manera. ¡Vaya tela!”
“Fatal , nos tratan como a las ratas”
“Nos han tratado muy mal. La mujer que nos ha atendido nos ha dicho que era administrativa y que su labor no era explicar cómo funciona la prestación por desempleo. Le he preguntado si nos podía atender otro compañero/a y nos ha dicho que…”
“Atención muy mala. Era la primera vez que acudíamos a la oficina. Nos ha atendido una mujer que desde el principio nos ha hablado mal, tratándonos como si fuéramos estúpidas y estuviéramos allí molestando. Cuando se supone que su trabajo…”
Location on the map
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