Ayuda TrámitesOficina del SEPE de Gernika-Lumo
Book an appointment at SEPE Gernika-Lumo
- Address
- C/ D.Tello, 11
48300 Gernika-Lumo, Bizkaia - Map - Phone
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Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday8:30 to 13:30 Tuesday8:30 to 13:30 Wednesday8:30 to 13:30 Thursday8:30 to 13:30 Friday8:30 to 13:30Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 48300 and pick this office.
Already have an appointment? Manage it here:
Change the date at SEPE Gernika-Lumo? Change the date How to cancel an appointment at SEPE Gernika-Lumo? Cancel appointmentWhat you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Lanbide, the regional employment service, not to this office.
About this office
For residents of Gernika, Bizkaia, the Oficina del SEPE de Gernika-Lumo at C/ D.Tello, 11, provides essential services for unemployment benefits. Here, you can process your claims for prestaciones y subsidios, the various unemployment benefits and support payments administered by SEPE. It is imperative to always book a cita previa, a prior appointment, before your visit.
Should you have general questions, the 060 phone line is available. Do not forget that the crucial step of registering as a job seeker, your demanda de empleo, is not performed at this SEPE office. For those living in País Vasco, this service, along with job placement and career guidance, is the responsibility of the regional employment agency, Lanbide.
Local facts: The nearest other SEPE office in the province is SEPE Mungia, about 15 km away. It is one of 16 SEPE offices in the province of Bizkaia. According to Google it opens Monday to Friday, 8:30 to 13:30.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
2,9/5 based on 24 Google Maps reviews, retrieved on 11 August 2026
The few reviews agree it is almost impossible to get in touch: the phone number given is switched off or out of range, and the website does not work either.
“El guardia de seguridad, una excelente persona, trato amable, ayuda a aclarar las dudas, orienta a las personas muy bien, personas como él ojalá nunca terminen!”
“Me ha tocado hacer gestiones con una chica que NO me ha tratado bien. Parecía enfadada, y me he sentido como si hubiera tenido que saber todo funcionamiento de Lanbide y SEPE. Al final, tengo que volver, pero por fechas, a otro sitio. MUY…”
“Buen trato en general, sobretodo el vigilante de segurad que muy amablemente te resuelve cualquier duda.”
“El chico que me atendió en el sepe amable y eficiente. Su compañera todo lo contrario, prepotente y maleducada conmigo y con el resto de gente que estaba allí. Un poco de educación no le vendría mal, que por estar detrás de un ordenador no…”
“Esta muy bien Pero en guardia de seguridad molesta mucho a la gente creo que debería de ocuparse de sus asuntos”
Location on the map
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