Ayuda TrámitesOficina del SEPE de Ponferrada
Book an appointment at SEPE Ponferrada
- Address
- C/ Avenida del Castillo, 105
24401 Ponferrada, León - Map - Phone
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Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday9:00 to 14:00 Tuesday9:00 to 14:00 Wednesday9:00 to 14:00 Thursday9:00 to 14:00 Friday9:00 to 14:00Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 24401 and pick this office.
Already have an appointment? Manage it here:
Change the date at SEPE Ponferrada? Change the date How to cancel an appointment at SEPE Ponferrada? Cancel appointmentWhat you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Servicio Público de Empleo de Castilla y León (ECYL), not to this office.
About this office
The SEPE office in Ponferrada, León, serves as the local hub for managing unemployment benefits and various support payments (prestaciones y subsidios). To guarantee service, always schedule a cita previa, a mandatory prior appointment, before you arrive. All procedures conducted at this office are completely free of charge.
You can reach the general information line at 060 for general inquiries, or book appointments online on the SEPE sede electrónica or by calling 91 926 79 70. It is important to distinguish that your demanda de empleo, or job seeker registration, is handled by the regional employment service, not by this SEPE location. In Castilla y León, this specific task is managed by the Servicio Público de Empleo de Castilla y León (ECYL).
Local facts: The nearest other SEPE office in the province is SEPE Bembibre, about 16 km away. It is one of 11 SEPE offices in the province of León. According to Google it opens Monday to Friday, 9:00 to 14:00.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
3,7/5 based on 26 Google Maps reviews, retrieved on 11 August 2026
The available reviews are clearly positive, with repeated praise for the security guard, described as professional, patient, approachable, and effective. Reviewers highlight her organization of the waiting area, assistance to people facing difficulties, and humane manner even when others behave disrespectfully; the reviews provided contain virtually no criticism of other aspects of the office.
“Las 5 estrellas para la Vigilante, sin ninguna duda. Está en las dos oficinas, profesional y resolutiva. Actitud sobresaliente. Paciencia sobresaliente”
“Quiero RESALTAR EL TRABAJO DE LA VIGILANTE DE SEGURIDAD, porque hoy como ciudadana sentí vergüenza ajena. Ella es súper atenta y profesional y aún así hay ciudadanos que viene de muy malos modos y maneras a subestimar su trabajo. Admiro…”
“Las 5 estrellas para la Vigilante, aunque merece 10. Ayer vi como atendía a una persona enferma en sala de espera. Jamás me había encontrado nadie tan profesional y con tanta humanidad. Y con la misma actitud organizó y atendió a todos los…”
“Un 10 para la guardia de seguridad, que chica tan profesional y cercana. Organiza todo, ayuda en todo y actitud 10. Más personal como ella nos hace falta en organismos”
“Un diez para la vigilante, obviamente. Está en todo, súper profesional, paciencia inigualable y resolutiva. Más personas como ella serían necesarias en este organismo”
Location on the map
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