Ayuda TrámitesDirección Provincial del SEPE de Álava
Book an appointment at SEPE Vitoria-Gasteiz
- Address
- C/ Pintor Jesus Apellaniz, 11, Bajo
01008 Vitoria-Gasteiz, Álava - Map - Phone
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Appointments (automated, 24h): 91 926 79 70
SEPE citizen line (information, procedures, certificates): 060
Which SEPE number to call for each task - Opening hours
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Monday9:00 to 14:00 Tuesday9:00 to 14:00 Wednesday9:00 to 14:00 Thursday9:00 to 14:00 Friday9:00 to 14:00Hours according to Google; may vary on public holidays.
General SEPE opening hours
Your SEPE appointment
Book an appointment at this office
Appointments are booked on the official SEPE e-office (in Spanish). Enter postcode 01008 and pick this office.
Already have an appointment? Manage it here:
Change the date at SEPE Vitoria-Gasteiz? Change the date How to cancel an appointment at SEPE Vitoria-Gasteiz? Cancel appointmentWhat you can do at this office
At this SEPE office, you can:
- Apply for or restart unemployment benefits or a subsidy (also possible online with the pre-application)
- Submit documents for an existing application
- Change your bank details or personal data if you cannot do it online
- Request certificates (benefits received, income tax) if you have no Cl@ve or digital certificate
Bring your DNI or NIE, appointment confirmation and any documents related to your case.
To register as a jobseeker (demanda de empleo), go to Lanbide, the regional employment service, not to this office.
About this office
This is the main SEPE office for Álava, located in Vitoria-Gasteiz, in the Basque Country. It manages all your prestaciones y subsidios (unemployment benefits and subsidies) from the national employment service. A cita previa (prior appointment) is always mandatory for any procedure.
You can call 060 for general information (not for booking appointments). Remember, your demanda de empleo (job seeker registration) is handled by Lanbide, the regional employment service of País Vasco, not directly at this SEPE office.
Local facts: The nearest other SEPE office in the province is SEPE Vitoria-Gasteiz - Zabalgana, about 1,2 km away. It is one of 4 SEPE offices in the province of Álava. According to Google it opens Monday to Friday, 9:00 to 14:00.
For any benefit matter at this office you need a SEPE appointment (cita previa): it is free and you book it online or by phone.
Data verified on
What users say
2,7/5 based on 16 Google Maps reviews, retrieved on 11 August 2026
The overwhelming complaint is the phone line: people describe an automated system that does not even ring, cuts off calls, or never connects to a real person. In person, though, reviewers mention good treatment from the security staff.
“Hoy me han dado una solución y un servicio rápido, desde la persona de seguridad.. que le pregunté su nombre, Juan a la persona que me atendió después, gracias”
“Es indignante, que te pongan con una máquina hablar y no puedas ni explicar un asunto y para colmo te cuelgan. Es una basura.”
“Personal de seguridad en la entrada de 10!!!!! Da gusto encontrarse con personas asi, en lugares tan mal gestionados por el estado. Gracias !!!!!”
“Es teléfono de información no funciona, en ocasiones ni siquiera da tono y cuando te contesta el ordenador, sin pasarte con nadie te cuelga directamente. Pésimo servicio.”
“He ido hoy a presentar una documentación y la señora del registro y el señor de seguridad de la entraba estaban echando una cabezada. SURREALISTA”
Location on the map
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