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The information pages of the old immigration e-office return a 503 error. The services work at other addresses, listed below.
What has changed
As of 25 October 2026, the information pages of the old sede electrónica (government e-office), sede.administracionespublicas.gob.es, show «ERROR [503] Ha ocurrido un error, vuelva a intentarlo más tarde» (an error has occurred, try again later). Among them are the pages on your expediente (case file) status (infoext2), Mercurio, the immigration appointment and tasa 052.
Immigration information now sits on the e-office of the Ministry of Territorial Policy and Democratic Memory, created by Orden TMD/618/2025 (BOE, 16 June 2025). The new e-office home page does not mention the move, and search engines still show the old addresses.
Links that work
The services and the login are the same as before; only the address has changed.
| Procedure | Link |
|---|---|
| Check your case status | Check case status |
| Mercurio (applications and submitting documents) | Open Mercurio |
| Immigration appointment (cita previa) | Book an appointment |
| Tasa 052 (pay or fill in the form) | Pay tasa 052 |
Step-by-step help is in the guides to check your immigration application status, book an extranjería appointment and pay tasa 790 052. If you applied for the extraordinary regularisation, see the guide on your regularisation application status.
What still fails
The new e-office itself still links two services to the old address, which does not work. These are the form «Consultas dirigidas a las Oficinas de Extranjería» (enquiries to immigration offices) and the section «Pago de tasas de Extranjería» (immigration fee payment).
For tasa 052, the new tasa page does lead to online payment and to the form to fill in and print.
Official procedure
Official sources
These are the official sources for this guide:
- Orden TMD/618/2025, de 10 de junio, por la que se crea la sede electrónica asociada del Ministerio de Política Territorial y Memoria Democrática (BOE, 16-06-2025) www.boe.es
- Sede electrónica del Ministerio de Política Territorial y Memoria Democrática: Extranjería (consultada el 25-10-2026) mptmd.sede.gob.es
- Información sobre el estado de tramitación de los expedientes de extranjería (consultada el 25-10-2026) mptmd.sede.gob.es
- MERCURIO: solicitudes de autorizaciones de extranjería y aportación de documentación (consultada el 25-10-2026) mptmd.sede.gob.es
- Cita previa de Extranjería (consultada el 25-10-2026) mptmd.sede.gob.es
- Tasa 052 (consultada el 25-10-2026) mptmd.sede.gob.es
These links go to official websites. Booking an appointment and downloading official forms is free; if the procedure has an official fee, it is paid only to the authorities.
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